Refund & Cancellation Policy

Every new account includes a 14-day free trial of IntelliStock Pro with full features. You will only be charged after the trial ends, so you can evaluate the product before any payment is taken.

• You may request a full refund within 14 days of a charge (this meets or exceeds Paddle's statutory 5-day cancellation right for digital services).
• Because IntelliStock is digital software delivered instantly, refunds outside this window are granted at Paddle's discretion. Refund requests cannot be processed more than 60 days after the transaction date.
• Refunds are issued to the original payment method, normally within 14 days of approval.
• Refunds will not be granted in cases of fraud or refund abuse.

• Subscriptions renew automatically until cancelled.
• You can cancel anytime via the "Manage subscription" link in your Paddle receipt email, or from your IntelliStock account billing page.
• To stop the next renewal, cancel at least 48 hours before your billing date. Cancelling stops future charges; you keep access until the end of the paid period. We do not pro-rate partial periods unless required by law.

Visit https://paddle.netand use "Request refund" or "Manage subscription", using the email address and order number from your receipt. You can also email us at support@intellistock.ca and we will help route your request.

We aim to acknowledge complaints within 2 business days and resolve them within 14 days. If we cannot resolve your complaint to your satisfaction, you may escalate it through Paddle Buyer Support at https://paddle.net.

Jeamin Shin · support@intellistock.ca · +1 778-806-2657